Some of our customers have recently received a phone call from a recorded voice stating they are from VISA - telling the customer that their debit card has been deactivated. This "fraudulent person" goes on to state that in order to protect them from identity theft they need to press #1. Then the recorded voice asks for their VISA card number, expiration date, the number on the back of their card and their PIN number. After they enter their number the caller says "thank you, your card has been reactivated". If you receive one of these calls,
IT IS A SCAM. PLEASE DO NOT GIVE OUT ANY INFORMATION OR KEY IN YOUR DEBIT CARD NUMBER.
Reminder: We do have Falcon Fraud who monitors First Neighbor debit cards for fraudulent activity. Falcon Fraud will call you when they notice unusual activity. If no one answers they will leave you a message. Falcon Fraud will ask random questions but will NEVER ask for full information such as your social security number or your full card number.
Please call your local First Neighbor Bank if you mistakenly enter in your debit card number.
Scams and Frauds
Phishing - Thieves will use false e-mail to obtain your personal information.
Read more.
Nigerian 419 Schemes - An e-mail scam involving a business transaction that promises to make you rich.
Read more.
Online Auction Scams - This scam starts with what seems to be a legitimate auction transaction but is anything but that. If you use online auction services,
read more.
Credit Card Scams - Credit cards are a huge target for scammers.
Read more about one of the more recent scams.
Phone Scams - Not all scams are high tech. Thieves will still try old fashioned ways to get your information.
Read more.
CareerBuilder.com Scam - A new scam that targets job hunters.
Read more.
General Tips on Protecting Your Identity
Scammers do not want to work hard to get your personal information. These tips will help make your information more secure and help deter would be thieves.
Read more.
Resources to Keep You Safe
AnnualCreditReport.com
Website
This website will allow you to get your free credit report annually from each of the three major credit reporting agencies.
You may also call 1-877-FACTACT to receive your reports.
OptOutPrescreen.com
Website
This website will allow you to opt out of receiving pre-approved credit card and insurance offers. This will give mail thieves less of a chance of falsely acquiring credit in your name.
You may also call 1-888-567-8688.
Federal Trade Commission Identity Theft
Website
Any suspicious contacts may be reported at this website.
You may also call 1-877-IDTHEFT.
Equifax - 1-800-525-6285
Experian - 1-888-397-3742
Transunion - 1-800-680-7289